STUDIO GUIDELINES
BOOK A CLASS
To book your class, download the Mindbody app from your app store, and search for Tamworth Yoga. If the app isn’t right for you, you can also book your classes on our website by clicking the “book a class” link in our website menu.
CLASS CANCELLATIONS
We know life happens, so if you can need to cancel your class, please do so 6 hours before the class start time. This policy ensures everyone has a fair go to attend the class they love.
Early Cancel $0 - if you cancel your class at least 6 hours before the class start time, you won’t forfeit your session, or be charged a fee.
Late Cancel $5 or forfeit your session - if you have an unlimited membership and cancel less than 6 hours before the class start time you will be charged our $5 late cancel fee. If you booked using a casual class, or class pack, you will forfeit your session.
No Show $10 or forfeit your session - if you have an unlimited membership and you don’t show up for your booking, you will be charged a $10 no show fee. If you booked using a casual class, or class pack, you will forfeit your session.
Please note: all cancelations need to be completed via the app or our website. We can not accept class cancellations via text or via email.
WAITLISTS
Our waitlists are designed to help fill available spaces and give as many students as possible the opportunity to attend class.
If you’re on a waitlist and a spot becomes available, you’ll be automatically added to the class up to 1 hour before the class begins, and you’ll receive an automated email or text. Please only remain on a waitlist if you’re available to attend at short notice. If your plans change, simply remove yourself from the waitlist so another student has the opportunity to attend. Once you’re added to a class from the waitlist, the usual cancellation and no-show policy applies.
Please note: to ensure you receive a notification if a spot becomes available, make sure your contact details are up to date in your Mindbody profile.
WHAT TO BRING
The only thing you need to bring is a drink bottle - we have the rest! Wear comfortable clothes that feel good to move in - think leggings, shorts, trackies, and a t-shirt or exercise top.
ARRIVE EARLY
Please aim to arrive 5-10 minutes before your class start time to get settled.
Please note: we do not allow late entry to our Pilates Strength Classes for safety considerations. The studio door will be locked once the class has started.
PHONE FREE ZONE
Our practice space is a phone-free zone, so all students have a chance to switch off distractions, and be fully present for class. Please put your phone on silent, and leave it in the cubbies before class. If the cubbies don’t work for you, you’re always welcome to leave your phone in a safe spot in your vehicle.
By keeping our practice space phone-free, we can create a calm, welcoming environment where everyone can switch off, recharge and enjoy some uninterrupted time for themselves.
SAFE MOVEMENT
We’re all about movement that feels good! If you have an injury or medical condition that may affect your practice, please let your instructor know before class. If you’re unsure whether group exercise is suitable for you, please seek medical advice before attending.
SUSPENSIONS
If you have an unlimited membership you can suspend your membership anytime by providing us with 7 days written notice to cora@tamworthyoga.com
Minimum duration: 7 days
Maximum duration: 6 months per calendar year in total
Frequency: Unlimited, yay! However, please note the maximum duration above applies.
CASUAL/CLASS PACKS
Casual Class: Expires 3 months after date of purchase and cannot be extended.
5 Class Intro Pass: Expires 10 days after date of purchase and cannot be extended.
10 Class Pass: Expires 6 months after the date of purchase and cannot be extended.
Casual classes & class packs are non-refundable and non-transferable. Please note the expiry date of your class/pack as no extensions or refunds will be offered for unused or expired classes.
